Privacy Policy

1. Information we collect

• Contact information — name, email, phone number and message when you submit a contact form or place an enquiry.
• Account information — email or mobile number used to sign in via OTP or password.
• Order information — items selected, preferred payment method, and any notes you share during checkout.
• Usage data — basic analytics such as pages visited and device type (via standard server logs).

2. How we use your information

• To respond to enquiries and provide the services you request.
• To authenticate you when you log in with OTP or password.
• To communicate order updates, invoices, and support.
• To improve our website and services.

3. Sharing of information

We do not sell your personal information. We only share it with trusted service providers who help us operate the website (such as hosting and payment providers), and only to the extent necessary. We may also disclose information when legally required.

4. Data security

We use industry-standard security practices — HTTPS/SSL encryption, hashed passwords (pbkdf2), and secure database access — to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use a small, secure HTTP-only session cookie to keep you signed in. We do not use third-party advertising cookies.

6. Your rights

You can request access to, correction of, or deletion of your personal data at any time by writing to us at creationwebworld@gmail.com.

7. Third-party links

Our website may contain links to third-party sites (like Google Maps, WhatsApp, etc.). We are not responsible for the privacy practices of those sites.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.